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Wooden Treasures Return Policy

If you need to return product you received from us, please contact us first at gifts1@charter.net. We will issue you a return authorization number. Items may be returned within 15 days of receipt, in good condition, for exchange or refund (excluding shipping charges).

Items may not be returned for any reason save for flaws in workmanship or errors in filling the order. In the first case, Katie's Light House, LLC ( Primitive Colonial Lighting) will replace the defective product, free of charge, assuming responsibility for costs incurred through the agreed shipping method. In the second, Katie's Light House will accept the return of items not included in the original order invoice or ship items included in the original invoice but missing in the order received, assuming responsibility for shipping costs incurred through the agreed shipping method. Items that are returned for any other reason will incur a 15% restocking Fee.

Earth Rugs Return Policy: All items can be returned for any reason. Items with manufacturing defects can be returned with free shipping. Items that are returned for any other reason will incur a 15% restocking fee and return shipping will be paid by the customer.

All items returned must be sent by insured Parcel Post, Priority Mail, or UPS and must have our return authorization number on the box or shipping label. We are not responsible for items damaged in shipment; we offer postal insurance and UPS insures up to $100.00 at no additional cost.

No COD's, Collect packaging or shipping charges will be accepted.

Personalized products are not returnable




Wooden Treasures
PO BOX 583
Higgins Lake, MI 48627
Phone/Fax (989) 821-5751
Toll Free (877) 918-7486
Email:  gifts1@charter.net


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